Real conversations for innovative hoteliers

Matt Welle ran hotels. Now he runs Mews. In each episode, Matt shares his experience and talks to hospitality leaders to reveal the secrets behind the most successful properties in the industry.

Follow and subscribe to Matt Talks Hospitality

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About the show

Matt Talks Hospitality is a podcast for hoteliers who want to understand the technology, ideas and people shaping modern hospitality. Hosted by Mews CEO Matt Welle, each episode explores the tools, challenges and decisions behind how hotels work – and how they keep getting better.

Hosted by

Matthijs Welle

CEO, Mews

After years in the trenches of hospitality, Matt joined the Mews journey during its early days in 2013. Since then, he’s been our fearless CEO, leading the company and the industry forward.

Follow and subscribe to Matt Talks Hospitality

All episodes

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EP 42
August 13, 2025

Why this revenue manager tracks every square meter

Rebecca Lane knows every inch of Paradise Resort. Having started as a server, 15 years later she’s now running revenue across the entire property. Rebecca’s seen the hotel transform from outdated systems and long check-in lines to one of the best rated family resorts in Australia. In this episode, she tells Matt how better tech and a shift in focus helped the team stop chasing room revenue alone and look at the full picture.
23 min
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EP 37
July 9, 2025

Hotel pricing and revenue strategies shaped by data

Hotels love to talk data. But what does that look like in making pricing and revenue decisions? In this episode, Matt sits down with Henry Blackman, Director of Product GTM Strategy at Mews, to talk about data and testing as a fuel for smarter revenue strategies. They break down why you don’t need perfect data to act and why knowing your guests is the foundation of good pricing and packaging.
31 min
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EP 26
April 25, 2025

The magic of Atomize RMS

Matt and Ellen, CMO at Atomize, talk about how Atomize RMS enables real-time, context-aware price optimization for hotels. They explore the shift toward total revenue optimization, the power of guest data and reflect on what defines exceptional, future-focused hospitality.
27 min
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EP 24
April 14, 2025

Why multicurrency matters in hotel payments

In this episode, Matt sits down with Susanne Sandler, GM of Fintech at Mews, to talk about a new feature of Mews - Multicurrency. They discuss the challenges cross-border payments create for international guests – from unfamiliar currencies to hidden fees – and how Multicurrency enhances the guest experience and boosts hotel revenue in the process.
23 min
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EP 23
April 9, 2025

Driving total revenue per available guest

In this episode, Matt talks about why it’s time for hoteliers to shift their focus – from Revenue per Available Room to Revenue per Available Guest. He breaks down what really drives spend, like smarter guest data and seamless self-service and how to turn one-time stays into long-term loyalty. Plus, how Mews helps make it all happen.
25 min
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EP 22
March 28, 2025

Best hospitality investment strategies

Matt catches up with Joe Pettigrew, a commercial leader in hospitality and CCO at L+R Hotels, to chat about what’s shaping hotel investment right now – from value-add plays to private capital and exit strategies. They get into guest types, loyalty without the points game and what hotels should be thinking about for 2025.
35 min
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EP 19
March 4, 2025

5 strategies for hotel revenue growth

In this episode, we explore five powerful ways hoteliers can increase their revenue. Matt talks diversifying revenue streams, optimizing smart pricing strategies, leveraging revenue management technology, protecting your profits and key strategies you can start implementing today.
38 min
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EP 16
February 12, 2025

Unlocking hotel revenue potential

In this week's episode, Matt sits down with Alexander, founder of Atomize RMS, a Mews Company, to dive into the world of revenue optimization. They explore how revenue management software can help hotels of all sizes, the state of RMS adoption and the undeniable revenue uplift these systems provide.
34 min
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EP 15
February 6, 2025

The art of upselling in hospitality

Upselling is an important part of any hotel's revenue strategy but, as Matt knows from first-hand experience, it can be awkward for staff and guests. This week, he explores the best opportunities to upsell, how to leverage technology to be more successful, how to make it feel natural - and even personalized, and the importance of training teams to succeed and feel confident.
25 min
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