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Real conversations for innovative hoteliers
Matt Welle ran hotels. Now he runs Mews. In each episode, Matt shares his experience and talks to hospitality leaders to reveal the secrets behind the most successful properties in the industry.
Follow and subscribe to Matt Talks Hospitality
About the show
Matt Talks Hospitality is a podcast for hoteliers who want to understand the technology, ideas and people shaping modern hospitality. Hosted by Mews CEO Matt Welle, each episode explores the tools, challenges and decisions behind how hotels work – and how they keep getting better.
Follow and subscribe to Matt Talks Hospitality
All episodes
EP 47
September 16, 2025
Mews Summer Release: New features for smooth hotel operations
What makes your hotel brand unique? Learn how to use those insights to build a powerful digital journey for your guests.
24 min
EP 39
July 23, 2025
Top 4 AI chatbots on Mews Marketplace for hotels
AI chatbots are flooding the hotel tech space, but which of them actually deliver? In this episode, Matt puts the spotlight on the top 4 AI chatbots on Mews Marketplace and asks the founders to pitch their products. You'll hear from Evan Chen (Akia), Jeremy Atlan (Duve), Michiel de Vor (Runnr.ai) and Tiago Araújo (HiJiffy).
23 min
EP 36
July 2, 2025
How to run your hotel with fewer staff
It’s a time when hotels are short on staff. Costs are up. Talent’s scarce. How do you keep things running without burning out your team – or affecting the guest experience? In this episode, Matt gets into the real talk: what actually works when you have to do more with less and which parts of the job are best handled by technology and AI.
30 min
EP 18
February 25, 2025
The power of AI in hospitality
In this episode, Matt sits down with Conor Winders, VP of Product and Engineering at Mews, to explore the power of AI in hospitality. They discuss the latest innovations in travel technology, the role of AI, and the exciting concept of invisible hospitality. If you’re curious about where to start with AI yourself, tune in.
45 min
EP 12
January 7, 2026
Hospitality's big bets for 2025 and beyond
It’s time to reflect on industry trends and plan budgets for the year ahead. This session of Matt Talks will spotlight four key global trends set to shape the hospitality sector: AI adoption, shifting staff productivity, reduced reliance on OTAs and a move into unexpected property types. We hope this information will equip you with the information you need to plan for a successful and prosperous 2025.
24 min
EP 11
November 28, 2024
The truth about hotel security gaps
Let’s get serious. We all know security is important. So why do so many hoteliers still not prioritize training staff on the importance of taking steps to prevent becoming victims of phishing attacks? In this episode, Matt talks about the increasing security risks facing all hoteliers – large and small – and offers advice from our in-house security experts.
14 min
EP 9
August 28, 2024
How to drive efficiency in hospitality
We recently commissioned analyst group IDC to research and write a paper on the business value of Mews and Mews Payments, including the impact of our platform on efficiency and revenue. In this episode, Matt shares the findings and dives into how automation can affect daily tasks and business operations.
38 min
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