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Guest self check-in/out
freedom for guests, time back for teams
Empower guests to check in and out — their way. Online check-ins, self-service kiosks and digital keys elevate experiences, reduce front desk pressure and support lean operations.
Elevate guest experiences. From online check-in to self-service kiosks and digital keys, guests skip the queues and get to their rooms sooner. No confusion, just smooth welcomes.
Empower your staff. By giving guests more control over their stay, you reduce repetitive, manual work for your front desk staff and help them focus on providing real service.
Grow revenue with upsells. Surface upgrades, services, and other add-ons during online check-in or kiosk flows. The result? More ancillary revenue.
Future-proof your property. Digital-first isn’t just convenient, it’s expected. With digital keys and paperless registration, you reduce waste, modernize the experience and stay competitive.
The fast, frictionless experience your guests (and your revenue) will thank you for
Digital services your guests will love
Give guests the autonomy to manage their stay their way. Guest Portal is a secure, web-based hub where they can register, pay, message reception, and more.
- A single destination for stay details and actions (no app needed)
- Simplify online registration with ID capture and e-signature
- Empower guests to message reception directly, schedule check-out and settle their bill
- Surface relevant upgrades and services during digital check-in
Our partnership with Mews allows us to elevate the guest experience to a new level through the digital Welcome Desk with Mews Kiosk and seamless transactions via Mews Payments.
Linus Bihn
Head of Digital Processes & Customer Journey
-Hey Lou
