Question 1

What is Mews?

Accepted Answer

Mews is the award-winning, cloud-native  property management system  to take your hotel operations into the new era of hospitality. With an intuitive, easy-to-learn interface powered by innovative technology, Mews helps streamline daily operations, automate manual work, personalize guest experiences and drive your property’s revenue growth.

Question 2

Where can I find more reviews of Mews?

Accepted Answer

The best way to see whether Mews is for you is to hear from the innovative hoteliers who use it. Explore hundreds of our own  customer stories , or check out Mews on trusted review sites like  HotelTechReport ,  Capterra ,  Featured Customers ,  G2 , and  GetApp  – where we consistently maintain a 4.6+ rating.

Question 3

What features does Mews PMS offer?

Accepted Answer

Mews is more than just a  hotel property management system . Imagine a PMS, POS, RMS, Payments and Events in one seamless platform to help you effortlessly scale. From an easy-to-use booking engine that drives direct bookings to online check-in, check-out, automated payments, AI-powered revenue management, intelligent reporting and Open APIs – Mews gives you everything you need to get more out of your hotel, with less of the manual work.

Question 4

Is Mews PMS cloud-based?

Accepted Answer

Yes. Mews was built in the cloud from day one, unlike many of the legacy systems still in use today. This means you can access Mews from anywhere, with just your device and an internet connection. That means fully remote access for you and your staff, fast software updates, real-time data syncing, boosted uptime and top-tier security.

Question 5

What integrations does Mews support?

Accepted Answer

Mews offers a huge marketplace of hospitality apps, with 1,000+ best-in-class integrations – and no connection fees. From accounting to distribution and everything in between, simply ‘plug in and play’ with many of your favorite tools, while also exploring new ones with low risk to your business.

Question 6

What types of properties can use Mews?

Accepted Answer

In short: just about any type of property. Mews is built to be fully flexible and borderless, seamlessly adapting to power hotels of all sizes and segments around the world. Whether you run a staff-less self-serve hotel, a multi-property chain portfolio, or long-stay accommodation that requires varying lengths of stays and services, our property management system works around you.

Question 7

What kind of customer support does Mews offer?

Accepted Answer

Great support comes as standard with Mews. Every customer gets expert assistance, including email and chatbot support for everyday queries and critical phone support when it matters most. Need faster responses? Our premium support plan gives you 24/7 live chat with Mews experts, so help is always just a click away. You can  compare plans  here.

Question 8

How much does Mews cost?

Accepted Answer

Every hotel is different, so our pricing plans are built to match. Whether you're an independent hotel looking for essential PMS features or a hotel group managing multiple properties, you’ll find a plan that works for you. Plus, you can customize your setup with add-ons like RMS, POS and Bookable Services as you grow – all seamlessly embedded into the Mews ecosystem.

Question 9

Does Mews offer training?

Accepted Answer

Yes. We want you to feel confident using Mews from day one. You'll get a dedicated customer success manager for continuous support, whether you've been using Mews for 10 days or 10 years. You’ll also have access to  Mews University , empowering staff at any experience level to learn the system on their schedule, anytime, anywhere. From live courses to interactive walk-throughs and hands-on practice, we offer a mix of learning styles for every role.

Mews reviews, ratings and awards

Take it from the hoteliers who choose Mews

15,000+ customers choose Mews

Hear it from our hoteliers

Get started in three easy steps

Get started in three easy steps

What is Mews?

Where can I find more reviews of Mews?

What features does Mews PMS offer?

Is Mews PMS cloud-based?

What integrations does Mews support?

What types of properties can use Mews?

What kind of customer support does Mews offer?

How much does Mews cost?

Does Mews offer training?

Mews reviews, ratings and awards

Take it from the hoteliers who choose Mews

15,000+ customers choose Mews

Hear it from our hoteliers

Get started in three easy steps

Get started in three easy steps

What is Mews?

Where can I find more reviews of Mews?

What features does Mews PMS offer?

Is Mews PMS cloud-based?

What integrations does Mews support?

What types of properties can use Mews?

What kind of customer support does Mews offer?

How much does Mews cost?

Does Mews offer training?

Mews reviews, ratings and awards