Hotel Management Software

Less admin, more revenue, better hotel operations

Automate routine tasks, onboard staff quickly with intuitive design, and give guests the digital services they expect. That’s why leading hotels choose Mews.

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Trusted by over 12,500 hotels, all over the world

Our customers

The interface is so simple to use – it empowers our team to work faster and impress guests

Peter Simmons, Hotel Director

It’s so straightforward that our staff had almost no questions and combined with a short personal training they are ready to start.

Daniel Schleser, Expert Digital Hotel Processes & Customer Journey

Mews provides a much better online booking experience and a more intuitive rate set up system, giving us increased ability to compete with online OTAs.

David Henning, CEO / Co-founder, Hotel BIG MAMA

The interface is so simple to use – it empowers our team to work faster and impress guests

Peter Simmons, Hotel Director

It’s so straightforward that our staff had almost no questions and combined with a short personal training they are ready to start.

Daniel Schleser, Expert Digital Hotel Processes & Customer Journey

Mews provides a much better online booking experience and a more intuitive rate set up system, giving us increased ability to compete with online OTAs.

David Henning, CEO / Co-founder, Hotel BIG MAMA

Boundary London embraces the connected guest

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Hotels are complex. Your technology shouldn’t be. Mews brings every part of property operations together, elevating guest experiences and making your hotel more profitable to run.

Choose cloud-native

/ 01

No servers, no stress. Mews runs in the cloud so your team can work from any device, anywhere.

Customize your
platform

/ 02

Pick from 1,000+ best-in-class integrations (all with no added connection fees) and build the system that fits your property

Improve service
through tech

/ 03

From contactless check-in to frictionless payments, Mews helps you provide the technology your guests expect.

Train staff fast

/ 04

An intuitive interface plus self-paced online training means new hires are up and running in days, not weeks.

Re-imagine remarkable guest experiences

From lobby kiosks to personal welcomes, Mews makes it easy to design stays that feel effortless for guests and unforgettable for your brand.

Digital options or self-serve kiosk offer multiple check-in (and out) options
360-degree guest profiles for relevant, data-driven, timely communications at every touch
Space management solutions to sell parking spaces, co-working spaces, meeting spaces and more by the hour, day, or month

The interface is so simple to use – it empowers our team to work faster and impress guests

Peter Simmons

Hotel Director

Eilert Smith Hotel

Connected products enable seamless operations

With built-in payments, property, revenue, and POS tools (plus open APIs and 1,000+ integrations), Mews gives you the flexibility to scale.

1,000+ integrations in our integration marketplace, with no connection fee so you can test and optimize

One vendor for your payment, PMS, RMS and POS support and invoicing

Payments go straight to your PMS for immediate updates and no paperwork

Built-in, user-friendly booking engine drives more direct bookings

I would encourage hoteliers to consider more than just the pricing of a PMS. Look at it holistically and think about how it can benefit your team and guests - saving time, enhancing guest experience and driving more revenue. That's what led us to Mews.
Barbara Scharrer
Owner

Reliability and security from a cloud-native platform

Mews is cloud-native at its core, which means no servers to maintain, no surprise downtime and no need for an in-house IT team. Just secure, reliable technology that scales with your business and updates automatically.

99.9% uptime SLA
Scalable ecosystem adapts to changing business needs
Best-in-class security including SOC2 Type 2
Accessible from any browser, anywhere

Built for every role in your hotel

Because Mews is built around the entire guest journey, every team benefits from simpler operations and smarter insights.

Get started in three easy steps

Book a demo

see the product

Schedule a 30-minute call with a Mews expert.

Get a personalized demo and see what Mews can do for you.

Expert onboarding to get you earning revenue in no time.

Frequently Asked Questions

What is a hotel management system (HMS)?

A hotel management software is the heartbeat of hotel operations. It can help streamline the way a hotel operates, whether it’s a small, boutique hotel or a business hotel with hundreds of rooms. It's the technology that manages rates, reservations, billing and accounting, guest profiles and loyalty programs, inventory, and just about everything else needed for the operations of a hotel. A good hotel management software will help you work more efficiently, grow your revenue and provide memorable guest experiences.

What are the most important features of a hotel management system?

The list of key features for a hotel management software is endless, but among the most important features are reservation management, rate and inventory management, billing and payment processing, housekeeping and facilities management, reporting and the ability to integrate with various booking channels such as Booking.com and Expedia.

Because no hotel management software can have every functionality you need and every hotel has different requirements, the ability to integrate with best-in-class applications and without additional integration fees is also important to a hotel’s future business success.

What makes Mews PMS for hotels different than other hospitality platforms?

Mews is a cloud-native PMS designed for the new era of hospitality. The user interface and dashboard are so easy to use that new staff can learn the basics in as little as one day. Mews also lets you maximize the potential of your property in ways that other platforms don’t. For example, you can offer bookings for any space in your hotel by the hour or the month and manage them right in your PMS. Mews is also mobile-optimized and has a housekeeping app for quick room status updates and access any time anywhere.

As for the guest experience, our hotel management system puts the guest at the center of the experience, so you have more ways to personalize the guest experience at every touch point.

Is a cloud-native PMS the same as a cloud-based PMS?

Many hotel property management systems are cloud-based, which often means they’ve created a cloud version of an on-premises (server-based) platform. Mews is cloud native. That’s because we’ve understood from the beginning that a cloud platform is the future. It lets you access the PMS remotely, integrate with any application, and is fast and secure. As a cloud-native PMS, every customer gets to enjoy the full power of Mews and be confident that they are always running on the most updated version of the platform.

Deploy and onboard quickly

You don’t have time for downtime. With Mews, there’s no need to worry about lengthy migrations or complex training. Training staff is easier than ever with Mews University’s fully remote, self-paced learning.

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