hostels

Make hostel life simple, sociable and scalable

By simplifying complex tasks and digitalizing the guest experience, Mews turns hostel management into a smooth and memorable experience for everyone.

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Trusted by over 12,500 hotels,  all over the world

Our customers

The interface is so simple to use – it empowers our team to work faster and impress guests

Peter Simmons, Hotel Director

We started as a hostel and chose Mews because it fit our needs perfectly. As we expanded into other segments, the system scaled effortlessly with us.

Katherine Lattuf, General Manager

With Mews, the management of Mola Hostel & Suites is a symphony of efficiency. The flexibility and adaptability of the platform make complex things simple, turning management into a really cool experience.

Rodrigo Llorente, General Manager

Mews helped us remove the friction associated with the traditional hotel/hostel guest experience. Their team’s readiness to adapt and grow with our goals has kept us innovating and delivering an exceptional guest experience.

Tim Alpe,

The interface is so simple to use – it empowers our team to work faster and impress guests

Peter Simmons, Hotel Director

We started as a hostel and chose Mews because it fit our needs perfectly. As we expanded into other segments, the system scaled effortlessly with us.

Katherine Lattuf, General Manager

Rodrigo Llorente, General Manager

Tim Alpe,

Mews-powered Samesun truly shines after embracing modern hostel management

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Samesun truly shines after embracing modern hostel management Hero - 1245x1014-50

Automate routine tasks and streamline operations, so you can focus on bringing authentic hostel experiences to life.

Cloud-native
platform

/ 01

No reliance on IT. No need for on-site servers. With our cloud-native software, all you need is a web browser and you can manage operations anywhere, anytime.

Contactless
solutions

/ 02

Join us in a modern world of contactless check-ins, automated, one-click payments, digital chats and self-service kiosks.

Flexible
integrations

/ 03

Easily connect up to 8 marketplace integrations to tailor Mews to your hostel’s needs. Choose the tools that matter most, and keep everything running smoothly.

Seriously easy to
learn

/ 04

With a super intuitive interface, e-learning and online answers, all you need to teach new staff members about is your business. The PMS training takes care of itself.

Online check-ins (and outs)

Hostel guests expect fast, easy, hassle-free tools. With Mews, they can check in and out on their phones and on their schedules.

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No waiting in long lines thanks to Mews Kiosk
Information and payment added ahead of time
Easily handle large numbers of guests coming and going
Digital keys for instant, secure room access

With Mews, we’ve built an amazing ecosystem of smart automations that keeps us running efficiently. In fact, one of our hostels doesn’t even have a computer. The team handles everything through a tablet, from guest check-ins to basic daily tasks, while the rest is fully automated in the background.
Álvaro Bautista
Director of Operations

Cross-sells that sell themselves

Whether it's that towel they forgot (or lost) or the breakfast they didn't think about before, guests can add on items they need with no staff involvement needed.

Offer upsells at booking, online check-in, at a kiosk, and during their stay
Offer food and drink options with Mews POS
From parking to branded products, upsell whatever you choose

Our average booking value has increased with Mews, in large part because we’re able to easily upsell extras at different points of the guest journey.

Marta Campos

Head of Operations

Let self-serve kiosks manage the rush

When loads of guests arrive at the same time, you need a way to manage the check-ins (or outs) and still deliver a good experience. Kiosks take the place of staff so you can manage a rush without long lines or frustrated guests.

Capture and charge for early check-ins

Add a payment terminal for self-serve payments

Integrated key cutters let guests cut their own keycards

Make bookings a breeze

When guests are on-the-go, there's no time for complicated booking sites. Make it as easy as possible to book a room or bed directly on your site in minutes.

Boost direct bookings with a 4-click reservation flow
Let guests book in their own language and currency
Upsell extras like late check-out or bike rentals during booking
Integrated payments for secure, seamless transactions

Security you and your guests can trust

Your guest information is safe with us. Mews was awarded SOC 2 Type 2, the industry gold standard for data security and that’s not all.

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Tools for every role in your hostel

From daily operations to revenue strategy, Mews helps every team work smarter.

Get started in three easy steps

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Schedule a 30-minute call with a Mews expert.

Get a personalized demo and see what Mews can do for you.

Expert onboarding to get you earning revenue in no time.

Frequently Asked Questions

What is a hostel management system?

A hostel management system sits at the center of your hostel’s operations so that you can cater to the needs of your unique type of guests and variety of accommodation offerings. A modern hostel management software lets you manage your inventory effortlessly and automatically adjust rates and restrictions based on inventory.

A dedicated hostel PMS also supports the management of communal areas and activities, which are central to the hostel experience while also helping you manage all your billing and accounting needs. By optimizing your operations, the PMS not only boosts operational efficiency but also drives revenue growth, helps manage expenses and enhances the overall guest experience.

What are the most important features of a hostel management software?

As a budget-friendly that often caters to guests looking for a community feeling, hostels have a unique set of needs in a HMS. Some of the most important features are the ability to sell different accommodation types from beds in gender-specific dorms to entire rooms, easy group booking management, automated rate management, connectivity with a variety of OTAs and channel managers, a mobile-friendly booking engine, cloud technology for access from anywhere, and digital solutions that cater to the unique needs of your guests.

Because no HMS can have every functionality you need and every hostel has different requirements, the ability to integrate with applications relevant to your property and without additional integration fees is also important.

What makes Mews better for hostels?

As a cloud-native platform, Mews is fast, integrated and secure. On top of that, we reduce the stress of training new staff with an interface and user experience that’s so easy that anyone can get comfortable with it in a few days – even if they have no hospitality experience. We also provide digital solutions like a self-service kiosk for check-in and out, online check-in and out, and direct chat to save staff hours every week and easily manage the check-in and check-out for large groups.

Mews also gives you a variety of ways to offer upsells and cross-sells to guests to improve their experience and drive additional revenue.

Is a cloud-native hostel PMS the same as a cloud-based PMS?

Many hostel property management systems are described as cloud-based, implying that they are cloud adaptations of traditional, on-premises (server-based) systems. However, a cloud-native hostel property management system, like Mews, is built from the ground up as a cloud technology. This distinction is crucial because it ensures that users can access the system from anywhere, seamlessly integrate with various applications, and benefit from enhanced speed and security. Being cloud-native means that users of the hostel property management system can fully leverage the capabilities of Mews.

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Make hostel life simple, sociable and scalable

Automate routine tasks and streamline operations, so you can focus on bringing authentic hostel experiences to life.

Online check-ins (and outs)

Cross-sells that sell themselves

Let self-serve kiosks manage the rush

Make bookings a breeze

Security you and your guests can trust

Tools for every role in your hostel

Revenue managers

General Managers

CFOs & Finance teams

Sales & MICE Managers

F&B Managers

Get started in three easy steps

What is a hostel management system?

What are the most important features of a hostel management software?

What makes Mews better for hostels?

Is a cloud-native hostel PMS the same as a cloud-based PMS?

Resources for chains like yours

The 7 most important KPIs for hotel industry

20 Ways to greet guests for the unforgettable hotel welcome

Ready for impact?

Online check-ins (and outs)

Cross-sells that sell themselves

Let self-serve kiosks manage the rush

Make bookings a breeze

Security you and your guests can trust

Tools for every role in your hostel

Revenue managers

General Managers

CFOs & Finance teams

Sales & MICE Managers

F&B Managers

Get started in three easy steps

What is a hostel management system?

What are the most important features of a hostel management software?

What makes Mews better for hostels?

Is a cloud-native hostel PMS the same as a cloud-based PMS?

Resources for chains like yours

The 7 most important KPIs for hotel industry

20 Ways to greet guests for the unforgettable hotel welcome

Ready for impact?