Independent hotel software

Unique hotels. Unified excellence.

Run every part of your property from one cloud-native platform. Mews helps independent hotels work smarter, save time and turn great stays into lasting loyalty.

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Trusted by over 15,000 hotels around the world

Our customers

Mews is incredibly user-friendly, even for someone like me who had no prior experience in hospitality. It’s ideal for independent hoteliers.

Nicolas Lopez Alcalde, Sales Director - Hotel Patagonia Sur

With Mews University, our new hires are up and running in days. They can train independently without pulling other team members away from their tasks.

Rony Bou Rached, Operations Director - Best Western Plus Isidore Hotel

Soon, it won’t be possible to delay modernization, especially for independent boutique hotels. Mews enables us to operate more efficiently and address challenges like labor costs.

Ryan Killeen, Co-Founder & CEO - The Annex

Mews is incredibly user-friendly, even for someone like me who had no prior experience in hospitality. It’s ideal for independent hoteliers.

Nicolas Lopez Alcalde, Sales Director - Hotel Patagonia Sur

With Mews University, our new hires are up and running in days. They can train independently without pulling other team members away from their tasks.

Rony Bou Rached, Operations Director - Best Western Plus Isidore Hotel

Soon, it won’t be possible to delay modernization, especially for independent boutique hotels. Mews enables us to operate more efficiently and address challenges like labor costs.

Ryan Killeen, Co-Founder & CEO - The Annex

Mews helps you streamline operations, unlock new revenue streams and deliver guest experiences they’ll remember (for all the right reasons).

Less admin, more
time with guests

/ 01

Cut down manual work, reduce errors and give staff more time to focus on memorable guest experiences.

One platform, zero
silos

/ 02

Manage rooms, rates, payments and POS from a single connected system built for independent hotels.

Technology that
scales with you

/ 03

Stay agile with cloud-native tech that adapts to your growth, integrates with 1,000+ partners and updates automatically.

Onboard in days,
not months

/ 04

Start fast, train staff quickly and get up and running faster with intuitive, self-guided learning.

Create truly memorable guest experiences

Built around the guest profile, Mews empowers you to deliver personalized experiences at every touchpoint – from flexible check-ins and bookings to upsells.

Keep key guest info at your fingertips to deliver more personal stays and boost repeat visits
Knowing customer lifetime value helps you identify VIPs and provide tailored experiences
Seamless connection with POS, PMS and payments makes for a smooth guest experience

Woman with curly dark hair smiling, wearing hoop earrings and a blue top.

Onboard staff faster

Our user-friendly platform and self-guided training modules mean staff can confidently navigate Mews in just a few hours — saving time and resources on training.

explore mews university

Train staff remotely in as little as one day
Learn at your own pace with Mews University, our online, self-guided training module
Keep your team happy and reduce turnover with our intuitive interface

Save your staff hours of manual effort

From check-in to housekeeping and payments, Mews automates tedious tasks, reducing manual errors and freeing up time to focus on guests.

Manage tasks and scheduling like magic with our Housekeeping App
Manage all transactions and reconciliations in one secure, seamless platform with Mews Payments

8753

4859

Increase in RevPAR with Mews

Maximize every Mews moment

Your hotel is more than heads in beds. Mews offers opportunities to maximize revenue, from direct bookings to targeted upsells and cross-sells.

Properties see up to €70 in upsells per guest with AI Smart Tips. _{*Stat calculated internally.}

Boost direct bookings by 50%* with streamlined reservations. _{*Stat calculated internally.}

Diversify revenue by offering parking, co-working spaces and meeting rooms by the hour, day or month

Experience the cloud difference

We’ve been cloud-based since day one, which means no servers, automatic updates, and easy, secure access to Mews — from anywhere.

99.9%

guaranteed uptime

Stay secureWe’ll take care of keeping your data and business secure; you focus on providing guests with the experience they want.
No more downtime fearOur 99.9% uptime promise means you can work with the confidence that your platform will run without interruptions.
Always up-to-dateWe push updates to the platform nearly every week, so you’re always running on the most updated technology.
Work from whereverYou can’t be onsite 24/7. With Mews, you don’t have to be. All you need is an internet connection.

Built for every role in your hotel

Mews makes sure every role — from the owner to the front desk — has the tools to work faster, smarter and more profitably.

General Managers

Simplify daily operations and deliver better guest satisfaction scores

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F&B Managers

Streamline restaurant service and connect POS directly with PMS.

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We looked for a modern hospitality cloud to help us preserve our hotel’s historical legacy and inspire our guests to embrace it. Mews took away the operational burden so that we could focus fully on delivering once-in-a-lifetime guest experiences.

Alexander Grieg

Owner / Managing Director

Opus XVI