Your hotel, running on Mews

A PMS, but so much more. Mews connects every part of the guest experience, unlocking the profit potential from every square meter.

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Properties choose Mews

We’re impressed by how sophisticated and yet easy to use Mews is. That’s the biggest win for us – simplifying how our guests book and interact with us.

Sandra Alcazar

General Manager, The Maj Hotel

The Maj Hotel

PMS

POS

RMS

PAYMENTS

Connect every part of your guest experience

All your ops, one platform

Guest, booking and payment data in one system for smoother, more personalized stays.

New income streams

Turn underused areas into revenue — from parking to co-working to meeting rooms.

Easy for every team

With smart automation and a modern interface, staff can get up to speed in hours, not weeks.

Cloud-native and scalable

Mews was born in the cloud, so you can manage properties from any browser, on any device.

Booking

Boost your direct bookings

Booking Engine

Give your guests a no-hassle way to book their accommodation and watch booking conversions go up.

See all PMS Features

The Mews Booking Engine has made booking an easier, more simplified process. Direct bookings have gone up over the last 12 months and part of that is probably due to the technology and the interface being better.

Nitesh Gandhi

Founder and CEO Locale

Pre-Arrival

Personalize every stay from the start

Guest intelligence

Send personalized guest communications with tools like email editor and personalize their stay with AI Smart Tips.

Upsells

Give guests an easy way to customize their stay, with the option to add products and services during online booking and check-in.

Online check-in

Everything is easier when guests can check in on a mobile device. And by checking in online, they can head straight to their room on arrival.

Arrival & Check-In

Save guests time and  hassle on arrival

Self check-in kiosks

Save guests time and boost upsells in the process. Our self-serve kiosks are a win-win.

Digital keys

Offers guests a fully contactless way to head to their room.

Reservation management

Give front desk staff a simple snapshot of who’s coming and going by the hour, the day or the month.

Mews allows us to stay front deskless. With a small team, we wouldn't be able to work as efficiently across two properties without the software supporting us.

Richard Lent

Founder, Frame Hospitality Group

The stay

Make stays memorable. And profitable.

Point of Sale (POS)

Why stop at PMS? Delight guests and simplify food and beverage operations with a mobile-first POS that has payments built right in.

In-stay purchases

Airport transfer? Spa day? Museum tour? Maximize revenue and delight guests with experiences throughout their stay.

Check out

Make check-out so easy, they'll be rushing to rebook

Self check-out kiosks

Guests simply tap and go. No need to wait for a staff member to be available and risk missing a train or a flight.

Online check-out

Mews lets guests schedule check-out time so they can walk out without stopping at a reception desk or kiosk.

Back office

Simplify your back office

Accounting & billing

Mews takes the pain out of hotel accounting, making it easy to bill guests and handle exceptions.

13 reasons to choose a cloud PMS for your hotel

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Industry trends

integrations

Build your Mews

Plug into 1,000+ hospitality apps and create a platform that fits your property like a glove.

see all 1,000+ integrations

We’re the concierge to your concierge

Opt for self-service in our help center or lean on our team for premium, personalized support. And because emergencies happen on their own schedule, our critical issues hotline is open all hours.

Your hotel, running on Mews