Digital hotel key

Q: Which door locks is it compatible with?

Our bluetooh digital key is compatible with ASSA ABLOY (Vingcard and Vostio) and Salto (Space) locks. Our wallet based key is compatible with ASSA ABLOY (Vostio) NFC door locks.

Tap into keyless entry

Digital keys let guests access their room with a tap of the phone. Choose from Bluetooth or wallet-based keys, each one helping deliver a faster, fully digital check-in and saving your team time too.

Book a demo

The first PMS to fully integrate wallet-based room keys

No app downloads. No front desk friction. Guests can now unlock their room using their phone’s wallet. *Available for hotels using ASSA ABLOY Vostio NFC door locks

Benefits of digital keys

Contactless

/ 01

Immediate room access upon arrival without the need for staff support.

Time-efficient

/ 02

Automate repetitive tasks and unnecessary arrival admin.

No keycards

/ 03

Reduce the cost and security risks of lost, stolen or broken keycards.

Unified experience

/ 04

Fully integrated with Mews and the digital guest journey.

Make guest arrival seamless

Deliver a remarkable experience from the moment the guest sets foot in your hotel.

Easy setup before arrival. Setup takes a few simple steps from online check in – no need to visit the app store.
No login required. Mews identifies the guest via the online check-in and automatically shares the key access token. No logins, authentication codes or jumping between apps.
Shareable with the group. Guest can share their key via WhatsApp, iMessage, SMS and other methods to ensure a seamless arrival experience for everyone involved.
Guide guests to their room. Configure directions for guests so they know exactly how to find their room when they arrive.

Streamline operations

Turn traditional, time-consuming check-ins into a seamless digital experience, eliminating front desk friction and labor shortage pains.

Reduce the work for staff. Give your guests the autonomy to access their room without any staff assistance. Cut staffing costs while providing a remarkable experience.
Set your own rules. Create your check-in automation rules from a set of mandatory and optional conditions.
Update with ease. Effortlessly modify reservations for staff and guests. Transfer guests to new rooms after check-in, accommodate late checkouts and early check-ins.
Add your photo. Display your custom image on the key to create consistency across all communication touchpoints.

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Boost security

Offer guests secure, contactless room access that reduces front desk traffic and ensures a smooth arrival.

Enhanced property security. Automatically update room access based on real-time adjustments to the reservation details.
Key sharing only with those who need it. To ensure security, digital keys can't be shared with more people than specified in the reservation.
Guaranteed access – even offline. No signal? No issue. Guests can unlock their rooms without a network connection, and only someone close to the door can unlock it for added security.

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Learn more about digital key

Got a question?

What is a digital key?

A digital key is a convenient and secure way for guests to access their hotel rooms using their smartphones. When you check in digitally, the hotel sends a notification to your smartphone, allowing you to use the digital key until you check out. Unlike traditional keys or plastic key cards, which can be easily copied, lost, or stolen, digital keys significantly reduce the risks of unauthorized room access.

What’s the difference between bluetooth keys and wallet-based room keys?

Bluetooth keys and wallet-based room keys both let guests enter their rooms using their phones. The major difference is that with wallet-based keys they won’t need to download the Digital Key app.

What is the benefit of a hotel digital key?

A hotel digital key streamlines the guest experience and modernizes hotel stays, enhancing both convenience and security. With a digital key, guests can bypass the front desk and go directly to their rooms upon arrival, saving time. Digital keys eliminate the need for physical key cards, reducing the risk of loss. Additionally, they can be managed through a mobile phone, providing easy access and the ability to share keys with others.

How does the system work?

Guests are invited via a link or application to use their phone to digitally open their room door. This could by through the internet for cloud based door locks, via Near Field Communication (NFC) or Bluetooth. Our Digital Key uses Bluetooth and a mobile application to communicate with Bluetooth enabled door locks; the guest only needs to tap their phone near the lock to unlock it. Access is configured based on your door configurations and the reservation in Mews.

How to get digital keys?

To get Digital Key from Mews, you should first verify that you have compatible door locks with your door lock provider. Once confirmed, you can visit the Mews Marketplace and purchase the Digital Key add-on. After some brief configuration you'll be ready for your guests to open doors with their phones.

Which door locks is it compatible with?

Our bluetooh digital key is compatible with ASSA ABLOY (Vingcard and Vostio) and Salto (Space) locks.

Our wallet based key is compatible with ASSA ABLOY (Vostio) NFC door locks.

How to share our Digital Key with other guests?

The reservation owner can share Digital Key invites with other guests in their reservation directly from the Digital Key app. Guests only need to tap the 'Share' icon in the app and can send a link via their preferred communication method. Key sharing is limited to a maximum of the number of guests on the reservation to help maintain security.

Digital hotel key

Tap into keyless entry

The first PMS to fully integrate wallet-based room keys

Benefits of digital keys

Make guest arrival seamless

Streamline operations

Boost security

Learn more about digital key

How is technology improving security in the hotel industry?

Bring your hotel into the future with smart rooms

30 most important hotel technology trends

What is a digital key?

What’s the difference between bluetooth keys and wallet-based room keys?

What is the benefit of a hotel digital key?

How does the system work?

How to get digital keys?

Which door locks is it compatible with?

How to share our Digital Key with other guests?

Streamline operations

Boost security

Learn more about digital key

How is technology improving security in the hotel industry?

Bring your hotel into the future with smart rooms

30 most important hotel technology trends

What is a digital key?

What’s the difference between bluetooth keys and wallet-based room keys?

What is the benefit of a hotel digital key?

How does the system work?

How to get digital keys?

Which door locks is it compatible with?

How to share our Digital Key with other guests?