Description :
TriggerFlow is a marketing automation and guest communication platform built specifically for hospitality. Unlike generic tools like Zapier, TriggerFlow is designed exclusively for hoteliers, with native Mews integrations, hospitality-focused workflows, and real-time bidirectional synchronization that extends your property management capabilities far beyond simple automation.
Instead of stitching together multiple tools, TriggerFlow provides a purpose-built ecosystem that connects directly to Mews and transforms reservation data into automated marketing, unified messaging, and guest engagement experiences.
What TriggerFlow adds to your hotel:
Marketing Automation: Visual workflow builder for transactional and marketing campaigns. Design upselling sequences, win-back programs for OTA bookers, birthday offers, and loyalty communications—triggered automatically by your reservation data
Unified Messaging Hub: Centralize all guest conversations (email, SMS, WhatsApp) in one inbox with AI-powered response suggestions and 7-language translation
Reputation Management: Aggregate reviews from Google, TripAdvisor, Booking.com, and Airbnb. Monitor scores, track trends, and receive real-time alerts
Surveys & Feedback: Capture guest satisfaction before reviews go public. Redirect happy guests to review platforms, alert staff instantly on low scores
Loyalty Program: Points-based system with tiers, rewards catalog, guest portal, and automatic coupon generation with front-desk printing via PrintNode
Marketing Reports: Custom report builder with branded PDF export and automated distribution
