PeeK’in is the all-in-one solution for managing lost and found items in hotels, from declaration to return, integrated with your Mews PMS.
When an item is found, it is simply registered with the room number and date of discovery. PeeK’in automatically analyzes the corresponding stays in Mews over a defined period to identify the most likely guest.
The guest is contacted via email and WhatsApp notifications and can choose the option that suits them: shipping, handover or abandonment.
If shipping is selected, PeeK’in handles the entire logistics process: payment, shipment organization and delivery tracking. Your teams only need to register the item and prepare the package.
Already, more than 250,000 hotel guests have recovered a forgotten item thanks to PeeK’in. The service also delivers a strong impact on guest satisfaction, with over 10,000 Google reviews collected on hotel pages, for an average rating of 4.83/5.
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