LOXE – Front Desk-less Hospitality, Elevated
LOXE transforms the traditional hotel experience by enabling true front desk-less management. Our platform automates every key step of the guest journey, from pre-check-in to room access, allowing hotels to operate more efficiently while offering guests a seamless, contactless stay.
What we offer:
- **Instant Access Codes and/or Mobile Keys:**
Guests automatically receive a keypad code and digital key via SMS or app, eliminating the need for front desk interaction. Access is secure, fast, and flexible.
- **Fully Automated Check-in & Room Access:**
Depending on your check-in flow, guests can receive an email and SMS 48 hours before arrival, inviting them to complete their online pre-check-in. No passwords, no downloads required. They verify their identity, sign forms, and authorize payment—all remotely.
- **Smart Lock Integration & Installation:**
Already have smart locks? LOXE integrates with systems like Dormakaba Oracode, Salto…etc. Need new ones? We offer cutting-edge locks with keypad, Bluetooth, RFID, fingerprint, and mechanical options.
- **AI Chat Assistant, Available 24/7:**
A multilingual chatbot answers guest questions instantly and supports staff with step-by-step instructions, procedures, and internal knowledge.
- **Direct-to-Guest Upselling:**
With LOXE installed on their phones, guests stay connected throughout their stay—unlocking new revenue opportunities via room service, upgrades, concierge, and more.
- **Bilingual Guest Experience:**
All guest communications automatically adapt to English or French.
LOXE empowers hotels to operate without a front desk—no waiting lines, no physical keys—just a smarter, more profitable way to host.
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