Lobby is the AI inbox that turns every email inquiry into a confirmed booking - before competitors even click 'open.' Sitting natively on top of Mews, Lobby automates the full inquiry-to-booking workflow while asking your staff for approval when needed.
How It Works
- Reads incoming requests
- Checks real-time availability & rates in Mews
- Sends branded responses
- When allowed, pushes reservations into Mews
Go Live in 30 Minutes
Get started quickly with pre-built, fully customizable workflows:
- RFPs
- Booking requests
- Cancellations
- ...and more
Hotels using Lobby respond in under a minute, save significant staff time, and boost conversion by striking while the lead is hot.
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Integration Features
Real-time Availability & Rates
Lobby pings Mews' inventory and pricing APIs the instant an email arrives, so every quote is built on live data - no overbookings, no manual look-ups.
One-click Reservations
When the guest says "yes", Lobby writes the reservation directly into Mews.
Instant Changes & Cancellations
Plans changed? Lobby updates dates, room types, or cancels the reservation - all according to Mews' rules.
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