This means that guest’s book and check in online whenever they want and unlock the door by using the same browser app that accompanies them along the whole stay with the hotel.
The staff uses the same browser-based app to manage the guests' stay. What’s more, LIKE MAGIC acts like a platform so even the hotel software and door locks are connected. This allows LIKE MAGIC to monitor the stability of the system, which is a unique feature on the market.
What drives us? Starting from scratch, we rethink things completely and make considerable changes to what working in the hospitality industry may look like tomorrow.
Digital guest journey in just one place
Guests decide through the seamless and end-to-end personalized digital journey when they want to do what.
Intuitive one-stop-solution for employees
Employees proactively support and communicate with their guests on their digital journey from an intuitive customer servicing platform.
Holistic guest profiles
Owners are provided with holistic guest profiles as well as operations data to steer their business in an efficient way and generate revenue.
Full process & data ownership
All (highly critical) business processes are specifically orchestrated and constantly monitored.
Supported features
- Real time integration with MEWS
- Digital guest journey from booking, pre-stay, stay, and after-stay.
- Guest Communication
- Digital room Keys
- Task Management
- Housekeeping
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