Do hotels think emailing is the best way to communicate with guests? Meet a brand new way of guest communication by using WhatsApp. Explore personality with guests in a way like never before.
We are Lacoly, a proud Partner of WhatsApp. Together with Lacoly, hotels can build WhatsApp flows in order to create a unique guest connection.
By using WhatsApp, hotels can:
1) surprise guests by sharing personal based pre-arrival data,
2) receive additional guest information for more effective processes and
3) offer guests the best upsell in a personal way.
Empower a whole new way of communication and increase revenue. All that without the need of typing any WhatsApp messages or the need of keeping an eye on WhatsApp conversations.
Supported features:
1\. Find guest information to send WhatsApp messages
2\. Share pre-arrival information with hotel guests
3\. Add breakfast or any other services
4\. Change reservation states
5\. Update guest information
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