KraftCom ASE® – Advanced Service & Entertainment - The Digital Platform for your Guest Infotainment.
ASE® maps all areas of digital communication with your hotel guests and is the all-in-one platform for:
- Hotel TV (ASE-TV)
- Voice assistants (ASE-Voice)
- WiFi (ASE-NET)
- Service robots (Alfred)
- VoIP system (ASE-PHONE)
- Quality Management (ASE-QM)
ASE-TV includes: Room service, Alarm clock, Messages, Bill view
ASE-VOICE includes: Control via voice assistants, Personalised guest approach, Room/media control, Room service, Guest directory, Chat with reception
ASE-NET includes: Secure networking, Guest internet (HSIA), Broadband access
ASE-PHONE includes: State-of-the-art telephony, VoIP-System on-premise oder in the cloud, End devices, Smartphone apps
ASE-QM includes: The integrated quality management tool, Cloud service, Defects detection, Task assignment, Room status, QM document storage, Internal communication
Alfred: Service robot for contactless service, Room service tasks, Relief for the staff, Autonomous movement in the entire hotel, Automated 24/7 services.
Your Supported Features:
- Get CheckIn/CheckOut events
- Get related customer information (room number, billing info)
