Jana Concierge is a collaborative web application that boosts guest satisfaction and quality of service. At Jana, we love empowering front-of-house teams to deliver exceptional guest experience because we believe that excellent service is what separates the good from the great.
Our heart is guest engagement. Strengthen a personalized relationship by using your guests' preferred modern channels of communication: SMS/text, WhatsApp, email. When your guest wants a dinner reservation, a taxi, some flowers, or anything under the sun---whatever their request may be---save time and keep track of everything with robust request management tools that integrate seamlessly with our omni-channel inbox.
We also want to highlight what makes your hotel unique while promoting upsells. Put your spa, coffee shop, or other services in the pocket of your guest via a simple client-facing application. We'll provide automated statistics & reports that will allow you to constantly monitor and improve your performance.
Go above and beyond for your guests with Jana Concierge. Create a unique experience and empower your teams to deliver exceptional quality of service and improve customer loyalty.
Supported features:
Communicate with your guests via SMS/text and WhatsApp
Manage all guest requests in one place with enriched guest profiles
Guest application to sell and showcase your services
Personalized branding
Product Gallery
