Hotelinking is the new platform for hotels to acquire, engage and retain more guests. More specifically, Hotelinking is a set of products that will improve your hotel brand's online reputation, marketing, direct sales, and loyalty.
1-The first captive portal specifically designed for hotel guests. Easy and fast to access, customizable with your brand and pictures, and gathering verified data.
- Emails are all verified in real time.
- GDPR 100% compliant.
- Welcomes repeating guests.
2\. We have developed a unique data match process based on machine Learning that enables both data silos to consolidate creating the ultimate guest profile, which gives a priceless marketing advantage.
- Automated data match process.
- PMS integrations already developed.
- Automated import to Hotelinking CRM.
3-Guests who love your hotel will be enticed to share a post on Facebook during the WiFi login process, so their friends will instantly know about your hotel brand.
- Set rewards for any guests who refer their social media friends.
- Get thousands of referral clicks and track them.
- Booking engine integration for sales tracking.
4-We automatically notify front desk when checked-in guests are not satisfied, helping your staff turn the situation before unhappy guests leave the property. A must-have to avoid unfair reviews which can seriously harm the hotel's online reputation.
- Automated email alerts sent to front desk staff.
- Set the satisfaction score to receive filtered alerts.
- Track who is actually solving guests issues.
5-Send automated post-checkout emails to every guest, asking for a Tripadvisor, Holidaycheck, Tophotel, or Zoover online review.
- Guests are redirected to the right online reputation channel based on their nationality.
- See improvement on rankings within weeks.
- Get hundreds of new reviews from real guests only.
6- Now that you have a high quality guest database thanks to Hotelinking, it's time to get your customers back. Send them directly to your website and track every new booking generated.
- Advanced segmentation specifically designed for hotel's loyalty campaigns.
- Behavioral email with smart advanced logic.
- Automate email campaigns to be sent any time in the future.
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