helloguest solutions GmbH
Your partner for innovative self-check-in solutions
Who we are
helloguest solutions GmbH is a specialized German manufacturer of modern hotel kiosk systems. With our digital self-check-in solutions, we enable hotels of all sizes to offer an efficient, flexible, and fully automated arrival experience – from pre-check-in and payment to issuing room key cards or mechanical keys.
A digital self-check-in not only optimizes the guest journey but also significantly reduces the workload for hotel staff. Guests benefit from a fast, uncomplicated, and time-independent arrival process, while employees gain more time for personal service and guest care.
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Our mission
We create seamless, intuitive, and reliable self-service experiences that reduce workloads for hoteliers and provide guests with a modern, smooth arrival.
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Our Solutions
Smart Kiosk PRO – RFID
Fully digital self-check-in & check-out – indoor & outdoor use
•22" panel display incl. light sensor
•Fully automated RFID room key card encoding (capacity: 300 cards)
•Compatible with all common hotel locking systems
•Payment by credit and giro card (automated terminal)
•High-quality powder-coated stainless-steel housing
•Customizable front panel
•Wall mounting or optional stand
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Smart Kiosk PRO – KEY
Automated key dispensing – ideal for traditional hotels
•22" panel display incl. light sensor
•Dispensing of up to 32 mechanical keys or RFID transponders
•Powder-coated stainless-steel housing
•Customizable front design
•Wall mounting system or stand
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Smart Kiosk CUSTOM – RFID
Individually integrable – perfect for indoor areas
•22" panel display with installation hinges
•Fully automated RFID card encoding (300 cards)
•Payment by credit and giro card
•Ideal for integration into furniture or architectural custom solutions
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Smart Kiosk ONE – RFID
Cost-effective entry into self-check-in
•15" panel display
•Analog RFID card encoding
•Payment by credit and giro card
•Flexible mounting options
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Guest Journey Solution (Web-based)
The perfect addition for maximum flexibility
•100% web-based – usable on smartphones, tablets, notebooks & desktops
•Pre-check-in including digital registration form (DE, AT, CH)
•Integrated eCommerce payment processes
•Automated guest communication via email
•Ideally combinable with all Smart Kiosk solutions
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Why helloguest?
•Made in Germany – development and production in Germany
•Combinable systems – seamless, fully digital guest journey
•For hotels of all sizes – from small guesthouses to large hotel chains
•Modular & future-proof – flexibly expandable
•German-speaking onboarding & support – personal assistance, fast response times, and a reliable partner for setup, operations, and ongoing system support
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