Tailor-made for independent hotels like yours, GuestCentric’s award-winning platform and solutions unite every part of your hotel’s online business—website, booking engine, distribution, marketing, personalization, and data—into one seamless, intelligent ecosystem. This is HyperCommerce: the next generation of hotel e-commerce, designed to broadcast your unique brand, empower you to own your guest relationships, anticipate needs before they’re voiced, and sell smarter across every channel.
With GuestCentric, independence is your advantage, and every booking is an opportunity to be remembered and grow on your own terms. For more information, contact: marketing@guestcentric.com.
How your hotel can benefit from the GuestCentric connection:
As a Mews client, GuestCentric helps you turn your PMS efficiency into more direct revenue. The HyperCommerce platform is built to meet changing guest expectations, boost conversions, and grow direct bookings. Your booking engine works anywhere—on your website, social channels, or messaging apps—so you can capture reservations from every touchpoint. Together, Mews and GuestCentric give you the tools to run operations smoothly and maximise profitability.
GuestCentric’s HyperCommerce products:
Booking Engine
A fast, intuitive, mobile-optimized engine that unifies rates and availability with your website. Guests can book in as few as three clicks, with options for packages, add-ons, personalized promotions, and secure, automated payments—all linked to your PMS or CRS.
Website design
Our award-winning websites bring your hotel’s brand to life with design that inspires and storytelling that engages, inspires, and connects directly with your guests. Each site is SEO-optimized to make your property discoverable,and built to convert with a fully integrated booking engine that matches your brand and inspires trust. With intuitive visual CMS tools and one-click publishing, you control your story while driving more direct bookings.
Channel Manager
One-click, real-time integration with OTAs like Booking.com, Expedia, Hotelbeds, and more—automating rate, inventory, and availability updates across all platforms to avoid overbookings and streamline operations.
Global Distribution System (GDS)
Access a network of travel agents and corporate bookers through GuestCentric’s exclusive GDS chain code. This expands your reach into business and international segments with streamlined bookings and transparent cost structures.
Meta Channels
Publish your best rates and availability directly to Google Hotel Ads, Google Free Booking Links, TripAdvisor, and more. You extend your booking reach—and keep guests on your platform—while driving conversions through trusted channels.
Payment Solutions
The booking flow supports secure, automated payments through a robust range of gateways—ensuring a smooth and compliant transaction experience for guests and properties alike.
AI Innovations
The system learns from guest behavior and past interactions, adapting rates, promotions, and recommendations in real time. Every guest sees tailored offers, packages, and upgrades, which boosts direct bookings, upselling, and overall revenue.
GuestCentric Lab
A dedicated digital marketing extension that provides monthly consultancy, performance analytics, and acts as part of your team—driving direct bookings and guiding strategic digital transformation.
