Built specifically for Mews, the Custom Booking Engine by Make & Bridge lets you design a branded booking experience that collects the right guest data, supports complex stay patterns, and automates manual steps between teams.
Unlike generic booking tools, it’s a layer built directly on Mews, so you keep all the benefits of your PMS while gaining full control over the booking flow.
Key benefits
- **Flexible guest journeys:** Configure every booking step to fit your process, from inquiry to payment, so guests provide the right info at the right time.
- **Collect more data, automatically:** Capture dietary needs, travel details, waivers, and consent forms within the flow, no more scattered emails.
- **Reduce operational overhead:** Data syncs directly to Mews and your CRM, eliminating manual re-entry and errors.
- **Stay on brand:** Fonts, colors, and layout fully aligned with your design for a seamless guest experience.
- **One connected system:** Syncs with Mews, HubSpot, DocuSign to keep everything in sync behind the scenes.
Key features
- **Multi-step form capabilities:** Break booking or onboarding into clear, guided steps.
- **Dynamic calendar pricing:** Support long-stay, weekly, monthly, or other timeline rates with custom restrictions like no weekend arrivals or minimum lead times.
- **Lead capturing:** Capture potential guest contact info if booking is not completed and increase conversion rates.
- **Availability calendar:** Show real-time availability and restrictions so guests can instantly see which dates are possible, no more retrying or dead ends.
- **Upsell at the right time:** Customize how and when you present available rooms, upgrades, or add-ons to increase conversions without disrupting the flow.
- **Collect custom guest info:** Gather extra data such as dietary needs, medical conditions, study details, or travel plans directly during booking.
- **Multi-payment options:** Accept full payments, deposits, or zero-charge bookings using Mews Payments.
- **E-signature integration:** Securely collect contracts and waivers through DocuSign.
- **CRM integration:** Sync structured guest data to HubSpot or your CRM for marketing automation and reporting.
- **Multi-language support:** Offer localized booking flows for international guests.
- **Dynamic order summary:** Show guests a clear breakdown of selections, charges, and discounts before payment.
Integration details
- Optional CRM connection to **HubSpot** or other tools via Make & Bridge’s hospitality integration layer.
- Supports **DocuSign** for digital contracts and waivers.
Ideal for
- Long-stay residences and co-living operators
- Student housing and hybrid-living properties
- Retreat centers and experience-based stays
- Boutique hotels needing brand control and pre-arrival data collection
Get started
Build a booking experience that feels like your brand and works the way your operation does.
[Learn more](https://makeandbridge.com/mews-custom-booking-engine)
[Book a demo](mailto:info@makeandbridge.com)
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