Data Cleansing & Unified Profile
Eliminate duplicates and enhance data quality with advanced cleansing, ensuring a single, accurate guest profile. Consolidate data across touchpoints to create a unified source of truth, driving personalization, efficiency, and guest lifetime value.
Automation - Smarter Guest Journeys
Trigger workflows, automate processes, and engage guests effortlessly with Journey Builder. Reduce manual effort, enhance communication, and boost direct bookings with dynamic landing pages and exclusive coupons. Streamline the entire guest journey---from pre-stay to post-stay---while simplifying operations and maximizing reservations.
Precision Targeting
Leverage Audience Builder to create personalized segments based on guest interests, behaviors, and geolocation. Utilize 200+ filters for tailored messaging, real-time updates, and dynamic content to maximize engagement.
Multi-Channel Marketing
Engage guests seamlessly via email, SMS, WhatsApp, and social media. Cendyn CRM unifies communication across platforms, ensuring consistent and impactful interactions throughout the guest journey.
AI-driven Analytics
Leverage robust CRM Analytics with AI-driven capabilities to uncover key business drivers with real-time insights. Track guest behavior, optimize campaigns, and identify trends to enhance engagement and elevate guest experiences.
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