AskWhisper is a messaging solution that integrates with Mews to streamline guest communication before, during, and after their stay. By combining automated message workflows with real-time reservation data, AskWhisper helps properties enhance the guest experience and optimize operational efficiency.
AskWhisper’s integration with Mews connects reservation and guest profile information directly to its messaging interface. This allows properties to send timely, relevant messages through SMS, email, or webchat, based on triggers such as upcoming arrivals, in-stay requests, or pending check-outs. Guests benefit from convenient, on-demand updates while staff can manage multiple conversations from a centralized platform.
The platform’s configuration options enable properties to define automated messaging sequences that share pre-arrival details, upsell offers, or important checkout instructions. Additionally, AskWhisper supports message templates that reduce repetitive tasks, ensuring prompt and consistent communication. Through Mews integration, changes in reservations or customer details synchronize in real time, minimizing manual entry and reducing data errors.
Features:
- Automated messaging triggered by reservation events
- Centralized messaging interface for staff
- Integration with Mews reservation and customer data
- Pre-arrival instructions, stay updates, and checkout reminders
- Message templates for consistent communication
Upsell:
- Tailored upgrade offers delivered automatically via whatsapp or email
- Time-sensitive promotions linked to booking information
- Cross-selling of additional services or packages before check-in
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