Alliants provide a range of solutions via the Alliants Experience Platform to help communicate with your guests and guide them seamlessly through check in, mobile key, and Concierge experiences which are uniquely tailored to your brand.
Intimately understand every guest and empower your staff to maximize the value of every interaction. Alliants offers the only platform in the industry that combines messaging with concierge recommendations, trip planning, and contactless digital experiences.
We use our passion for travel and hospitality, alongside our operational experience, to continuously redefine the experience for guests and staff.
At the heart of our platform lies the most sophisticated Customer Profile in the industry.
With sophisticated profile management and deduplication, and the ability to see all interactions with your customers.
Enabling the richest messaging experience within the app, but also allowing guests to message on 14 channels in over 100 languages.
Allow guests to collaborate with staff to curate memorable experiences through their digital itinerary. All of your customer data in one view to help tailor your guests' experience and increase customer satisfaction. Providing guests with a single view of their itinerary throughout the brand.
Allow guests to skip the front desk on arrival and departure with contactless check-in & check-out. Seamlessly capture arrival/departure times and signatures pre-stay and deliver “room ready” notifications directly to guests to expedite the arrival process.
Allow guests to check their folio in real-time, and confirm payment throughout their stay. Supports multi-currency.
Allow guests the option of using their device to access their room, enabling a seamless arrival experience. Supports Apple Wallet, Assa Abloy, Dormakaba, Salto, GuestKey, Glutz, and more. Keys match their physical property keys. Know when the guest has used their key and enable guests to share keys.
Capture card details to associate with a guest profile to enable them to spend on property. Securely tokenised before reaching AXP. Single point of integration with payment service providers, ensuring that we only need to ask the guest for their card details once.
Regular guests have a consistent, seamless experience.
Stay connected. A simple and intuitive guest app that facilitates a contactless experience. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay.
Look after your customers on the go! The Alliants Staff app allows you to take the functionality of Alliants Experience Platform with you on the go.
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