Hotel Management Software

Less admin,
more revenue,
better hotel operations

Automate routine tasks, onboard staff quickly with intuitive design, and give guests the digital services they expect.
That’s why leading hotels choose Mews.

Book a demo

Hotel management dashboard showing room status, cleanliness, and billing details for guests.

Trusted by over 15,000+ hotels, all over the world

Customers

It’s so straightforward that our staff had almost no questions and combined with a short personal training they are ready to start.

Daniel Schleser, Expert Digital Hotel Processes & Customer Journey - Hey Lou

We're looking forward to Mews Payments, as it will automate all transactions and rid our staff of manual tasks

Ralph Davies, CFO - Stay Hospitality

It’s so straightforward that our staff had almost no questions and combined with a short personal training they are ready to start.

Daniel Schleser, Expert Digital Hotel Processes & Customer Journey - Hey Lou

We're looking forward to Mews Payments, as it will automate all transactions and rid our staff of manual tasks

Ralph Davies, CFO - Stay Hospitality

Re-imagine remarkable guest experiences

From lobby kiosks to personal welcomes, Mews makes it easy to design stays that feel effortless for guests and unforgettable for your brand.

Digital options or self-serve kiosk offer multiple check-in (and out) options
360-degree guest profiles for relevant, data-driven, timely communications at every touch
Space management solutions to sell parking spaces, co-working spaces, meeting spaces and more by the hour, day, or month

Guest Experience

Reliability and security from a cloud-native platform

Mews is cloud-native at its core, which means no servers to maintain, no surprise downtime and no need for an in-house IT team. Just secure, reliable technology that scales with your business and updates automatically.

99.9% uptime SLA
Scalable ecosystem adapts to changing business needs
Best-in-class security including SOC2 Type 2
Accessible from any browser, anywhere

Improve their visit
(and your revenue)

Give guests an easy way to personalize their stay. With the option to add products and services during online booking and check-in, guests can customize their stays while you grow your revenue. All without sales pitches from staff.

Embed upsell flows directly into your booking engine
Offer early check-in and late check-out
Sell additional services — from spa treatments to bike rental
Let guests upgrade their room via kiosks and check live availability

Upsells

2062

5120

of reservations via Mews Booking Engine include an upsell

Onboard staff faster

Our user-friendly platform and self-guided training modules mean staff can confidently navigate Mews in just a few hours — saving time and resources on training.

Mews University

Train staff remotely in as little as one day
Learn at your own pace with Mews University, our online, self-guided training module
Keep your team happy and reduce turnover with our intuitive interface

Built for every role in your hotel

Because Mews is built around the entire guest journey, every team benefits from simpler operations and smarter insights.

Our team has been really impressed at how easy Mews is to use. It’s logical, it’s modern and it provides the perfect base for outstanding hospitality.

Jonas Mog

Managing Director

Ahead Hotel

Got a question?

What is a hotel management system (HMS)?

A hotel management software is the heartbeat of hotel operations. It can help streamline the way a hotel operates, whether it’s a small, boutique hotel or a business hotel with hundreds of rooms. It's the technology that manages rates, reservations, billing and accounting, guest profiles and loyalty programs, inventory, and just about everything else needed for the operations of a hotel. A good hotel management software will help you work more efficiently, grow your revenue and provide memorable guest experiences.

What are the most important features of a hotel management system?

The list of key features for a hotel management software is endless, but among the most important features are reservation management, rate and inventory management, billing and payment processing, housekeeping and facilities management, reporting and the ability to integrate with various booking channels such as Booking.com and Expedia.

Because no hotel management software can have every functionality you need and every hotel has different requirements, the ability to integrate with best-in-class applications and without additional integration fees is also important to a hotel’s future business success.

What makes Mews PMS for hotels different than other hospitality platforms?

Mews is a cloud-native PMS designed for the new era of hospitality. The user interface and dashboard are so easy to use that new staff can learn the basics in as little as one day. Mews also lets you maximize the potential of your property in ways that other platforms don’t. For example, you can offer bookings for any space in your hotel by the hour or the month and manage them right in your PMS. Mews is also mobile-optimized and has a housekeeping app for quick room status updates and access any time anywhere.

As for the guest experience, our hotel management system puts the guest at the center of the experience, so you have more ways to personalize the guest experience at every touch point.

Is a cloud-native PMS the same as a cloud-based PMS?

Many hotel property management systems are cloud-based, which often means they’ve created a cloud version of an on-premises (server-based) platform. Mews is cloud native. That’s because we’ve understood from the beginning that a cloud platform is the future. It lets you access the PMS remotely, integrate with any application, and is fast and secure. As a cloud-native PMS, every customer gets to enjoy the full power of Mews and be confident that they are always running on the most updated version of the platform.

Hotel Management Software

Less admin, more revenue, better hotel operations

Re-imagine remarkable guest experiences

Reliability and security from a cloud-native platform

Improve their visit(and your revenue)

Onboard staff faster

Built for every role in your hotel

General Managers

F&B Managers

Revenue managers

CFOs & Finance teams

Sales & MICE Managers

What is a hotel management system (HMS)?

What are the most important features of a hotel management system?

What makes Mews PMS for hotels different than other hospitality platforms?

Is a cloud-native PMS the same as a cloud-based PMS?

Built for every role in your hotel

General Managers

F&B Managers

Revenue managers

CFOs & Finance teams

Sales & MICE Managers

What is a hotel management system (HMS)?

What are the most important features of a hotel management system?

What makes Mews PMS for hotels different than other hospitality platforms?

Is a cloud-native PMS the same as a cloud-based PMS?

Less admin,
more revenue,
better hotel operations

Improve their visit
(and your revenue)