We really appreciate that Mews is more shaped as a customer relationship management than a reservation management system, as customer care is very important for us.

Reservation management software is a digital solution that helps properties of all types manage their bookings. The right software can help a hotel work more efficiently, provide a better guest experience, and even boost occupancy while reducing overbookings. Reservation software also automates booking confirmations, giving a guest more peace of mind and a better experience.
We’ve designed our software to be intuitive and easy for anyone to use – regardless of their experience working in hospitality. Special features make it easy to manage reservations for groups of all sizes. We even offer a simple one touch space optimisation feature to help you make the best use of your rooms. We also know your hotel can be more than rooms and overnight stays, so we let you manage parking spaces, meeting rooms and coworking spaces just as easily as you manage typical accommodations.
Your software should integrate with your property management system and other hotel software that you use to manage your revenue and rates. It’s this integration that keeps your operations running smoothly and making sure that information about room availability, billing information and guest preferences are all in sync.
Absolutely. Whether you manage a small independent hotel, an economy hotel, a luxury boutique or a large resort, reservation management software can scale to meet the specific needs of your property. Its versatility and adaptability make it an ideal solution for managing reservations efficiently, regardless of the size of your hotel.
When selecting reservation management software, consider factors such as ease of use, compatibility with existing systems, customer support offered by the provider, and the specific features that cater to your hotel's needs. It's also important to look for software that offers mobile accessibility, flexible pricing options, and robust security features to ensure the protection of guest data.